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As we return to LEVEL 2, our focus will be on delivering beautiful hair in a safe salon environment. This reflects not only official guidelines, but our commitment to keep you and our team happy and healthy.  Things will be a little different to your last appointment, and we wanted to shed some light on what you can expect:


  • We'll maintain accurate contact tracing of all our clients and visitors to the salon. There will be a QR code to check in on arrival. 

  • Hairdressing is inevitably a hands-on thing, so all of our team will be wearing masks. We kindly ask all clients to wear a mask also (but of course please contact us if you have a mask exemption). We’ll also wash and sanitise our hands at the beginning of each appointment and will ask our clients to please do the same.

  • Stylists will wash their hands in hot, soapy water prior to your service - we will also ask you to do the same.

  • Hand sanitiser will be provided for use throughout your service.

  • We won’t be able to offer beverages at this time, however we’ll be happy to fill your reusable water bottle. Likewise, we won’t be able to provide magazines, but will have WiFi access for your viewing pleasure.

  • To allow for safe distancing, you will be seated away from other clients at all times during your service.

  • We’ll refrain from talking at the basin.

  • Our team members will not come in to the salon if they are even the slightest bit unwell.

  • Contactless payment can be done by way of direct debit online banking before or after your appointment. We will have an Eftpos machine to process credit card payments, which will be disinfected prior to and after every use (please refrain from bringing cash)

  • Please know that we love you, and love having you in the salon. So we’ll be welcoming you back with air hugs and toe taps, until we can hug again!


  • Please do not visit if you are feeling unwell or have a cold, cough or sniffles. We’ll happily work with you to reschedule your appointment.

  • We love children and your four-legged friends - however we ask that you refrain from bringing them to your appointment at this time.

  • Please arrive at the salon at the time of your appointment only, each stylist will have a one in, one out policy - so we won’t be able to let anyone in early. We can text you when your stylist is ready, so you can always wait in your car (we’ll also grab that door handle for you, so you don’t have to touch it). 

  • We ask that you leave jackets and bags at home, as we cannot hang or store them at this time.

  • We ask that you do not bring extra friends (furry or otherwise!) to your appointment as we have a limit of how many people we can have in the salon during Delta Level 2.


  • Between every appointment we will carry out a stringent cleaning regime, including the sanitisation of door handles, Eftpos machine, styling bays and basin areas. 

  • The salon will have a full sanitisation and in depth clean before, during and after closing every day.

We know there are a lot of changes to digest, and we are always here to address any questions or concerns you may have. We will continue to do our part to protect our community and provide you with a safe salon experience, so you can relax as we deliver beautiful hair. 


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